Política de reembolso

If for any reason you need to return a purchased item that was shipped inside the United States, according to our policy the customer has 30 calendar days after receiving their item to make the return.

Conditions to consider when filing a return:

• All returned items must be in optimal condition, new, unused, with their tags and in their original packaging.
• The products must not have been hit or scratched, and must have all the accessories (if applicable) as advertised on the website www.saenexporttruckparts.com
• Any order can be cancelled before shipment.
• Shipping Costs are Non-Refundable unless the item is returned due to product defects or an error caused by Saen Export Truck Parts LLC.
• Customers are responsible for return shipping costs unless the item is returned due to product defects or an error caused by Saen Export Truck Parts LLC.
• To initiate a return, you can email us at contact@saenexporttruckparts.com
• Once the return is received, it takes approximately 15 days for the refund to be received by the costumer.